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| Terms & Conditions |
Please read our terms and conditions, which you agree to on signing up for BigeatSiteBuilder. Unless otherwise specified, the terms and conditions are set out below.
The terms and conditions include important provisions about payment and your rights to refunds, as well as limiting and excluding our obligation to pay if you lose money.
As a User of BigeatSiteBuilder, you accept that by using this site you agree that Bigeat Limited assumes no responsibility for the nature or content of anything contained on this website and disclaims all liability in respect of such nature or content. Use of this site is subject to the following Terms and Conditions of Use.
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- General TACs
- Registration and Usage of BigeatSiteBuilder
- Registration of Restaurant 30-Day Free Trial Account
- 100% Money-Back Guarantees
- 30-Day Money Back Guarantee
- Refund or Transfer for Domain Registrations
- 99.9% Uptime Guarantee
- Prohibition of Adult Content
- "Fair-Use" Resource Assignment
- SPAM and Unsolicited Commercial Email (UCE)
- Prohibited Scripts and Applications
- Payment
- Failure to Pay
- Account Cancellation
- Subscriber Acknowledgement
- Change of Nameservers
- Support Boundaries
- Notification of Violation
- Suspension of Service or Cancellation
- Miscellaneous Provisions
- Disclosure to Law Enforcement
- Indemnification
- Data Integrity
- Network
- IP Address Ownership
- Data Transfer and Disk Usage
- System and Network Security
- IP Blockage Notification
- Upgrade Package or Web Template
- Search Engine Submissions
- Member’s Registration and Cancellation
- Gift Vouchers
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- BigeatSiteBuilder (the "Restaurant Site Builder Software") and Bigeat.com (the "Official Web Site") is provided by Bigeat Limited (the "Company"), which provides its services to you ("Customers/Subscribers, Members and Users"), subject to the following Terms and Conditions, which may be updated by the Company from time to time without notice to you
- When using BigeatSiteBuilder software, services, or other items provided by the Company, you will also be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time.
- BigeatSiteBuilder contains a large number of images, web templates, artwork and other data that is on license from its copyright owners Bigeat Limited. You are not permitted to download or use any widgets or other material from BigeatSiteBuilder or use such material other than for display on BigeatSiteBuilder.
- All content information and images put on to your website must be legal and not cause any offence to/by any third party.
- It is prohibited to copy, duplicate or use for any other purpose any information published to the Bigeat.com website without permission and written approval.
- The nature of BigeatSiteBuilder is database-driven technology, meaning that it is physically impossible for you to own a copy of your BigeatSiteBuilder site. If the Company's business changes, or for any other reason the Company cannot continue to host your site, you will lose it. You agree not to hold the Company liable, and the Company accepts no liability in respect of the loss of all data relating to your site. You are strongly advised to keep copies of any data, images, music or otherwise that you upload onto BigeatSiteBuilder.
- The Company may run advertisements and promotions. By creating your Members/Customers admin area, you agree that the Company has the right to run such advertisements and promotions within the area of the site designated on BigeatSiteBuilder for that purpose. The manner, mode and extent of advertising on BigeatSiteBuilder and your site is subject to change without notice.
- Communication between Bigeat.com and Customers/Subscribers, Members and Users will be via Emails, Support Tickets, Online Chat and Telephone. If Members have a question or a problem, please contact Bigeat.com using the above media.
- The Company reserves the right to terminate the membership/subscription status for those who breach the Company's TACs.
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- By completing the registration process, either as a Site Leader or as a Member of BigeatSiteBuilder or Bigeat.com website, you are stating that you agree to be bound by all of these TERMS AND CONDITIONS.
- . In consideration of your use of BigeatSiteBuilder, you agree to: (a) provide true, accurate, current and complete information about yourself and your business (if applicable) as prompted by the BigeatSiteBuilder registration form and (b) maintain and promptly update your information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or the Company have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of BigeatSiteBuilder (or any portion thereof).
- You will create a password and receive account designation upon completing the BigeatSiteBuilder registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to immediately notify the Company of any unauthorised use of your password or account or any other breach of security. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
- You agree that all information, data, text, software, music, sound, photographs, graphics or other materials ("content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such content originated. This means that you, and not the Company, are entirely responsible for all content that you upload, post, email or otherwise transmit via BigeatSiteBuilder.
- All domains are FREE with all packages (subject to availability) for as long as you stay with us.
- At the time of registration you will have a choice of choosing your desired template from our template database; currently we have approx. 15,000 professionally made web templates focused SOLELY on the restaurant industry. Each and every template is individually priced according to the quality of each template. The Company reserves the full copyrights of all the templates/designs, and therefore the Bigeat Ltd copyright will show at the bottom of each template.
- You undertake not to use BigeatSiteBuilder to
- upload, post, publish, distribute, disseminate or otherwise transmit any content (hereinafter "post") that is unlawful, tortuous, defamatory, harmful or invasive of another's privacy, or otherwise objectionable, including but not limited to material that promotes or provides instructional information about illegal activities or promotes physical harm or injury against any group or individual;
- create a Member Site containing nudity, or pornographic material, or sexual material of a lewd, lecherous or obscene nature and intent, or material of a vulgar, profane or obscene nature without suitable warning to browsers of the nature of the site prior to viewing the content;
- upload, post or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation, except in those areas of the BigeatSiteBuilder that are designated for such purposes;
- interfere with or disrupt BigeatSiteBuilder or servers or networks connected to the BigeatSiteBuilder, or infringe any requirements, procedures, policies or regulations of networks connected to BigeatSiteBuilder, or interfere with another User's use and enjoyment of BigeatSiteBuilder, including but not limited to attempting to gain unauthorised access to BigeatSiteBuilder, an account that is not your own on BigeatSiteBuilder, or private mailing lists on BigeatSiteBuilder through password mining or any other means;
- defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as the rights of privacy and publicity) of others;
- engage in commercial activities that are deemed inappropriate on BigeatSiteBuilder. As such the Company has the right to remove or suspend a membership programme that they feel falls into this category.
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- Any restaurants or takeaways wishing to use or take advantage of Bigeat.com's product or services are strongly advised to sign up for a Free 30-Day Trial account, in which time they can evaluate the entire system.
- A few areas are restricted in the Trial account, and these will be fully accessible when the User registers for the paid version.
- Free 30-day Trial account approval may take between 12 and 48 hours after verifying the existence of the User.
- Bigeat.com will collect business names, addresses, company registration numbers, valid email IDs, telephone numbers, etc at the trial registration process, which will then be used for verification.
- All trial account Users must comply with the existing terms and conditions as laid out on the Bigeat.com site.
- If a trial User wishes to transfer all updated details/content over to the registered version, he/she is required to register through their trial admin User interface. Bigeat.com shall not be held responsible for any loss of or damage to data.
- Once the 30 days is over, the trial account will be deleted in full and removed from our database. User information may be kept in our database for future marketing/advertising purposes or sending information with regard to promotional offers or new services, etc.
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Bigeat.com proudly offers its Subscribers a "30-Day Money Back Guarantee". This guarantee allows Subscribers to purchase Bigeat.com's services with full confidence and zero risk. Consequently, Subscribers may request a full refund within 30 days of initial sign-up and be refunded all fees paid to-date less setup fees and template prices. Terminated accounts are not eligible for this guarantee if the termination occurred because of a violation of these TACs.
This guarantee can be requested at any time within 30 days of commencement of service if the Subscriber is not satisfied with Bigeat.com's service. If the 30-day period of the subscription has been exceeded, the Subscriber is not eligible for this guarantee. A request for this guarantee must be submitted via Bigeat.com's client admin web account interface. If requesting a refund, we ask that Subscribers briefly explain the reasons for doing so, as well as any suggestions on how Bigeat.com could improve its services.
Refund or Transfer of Domain Registrations
Bigeat.com utilises an industry-standard third party registrar for domain-name registration services. Once an order is placed for a new domain name through Bigeat.com, we register the domain for the Customer through the registrar. Domains registered in this manner are not eligible for a refund, as the domain registration is part of the package, and the domain will automatically be renewed with the package on a yearly basis.
All domains registered through the Bigeat.com website may show domain ownership in 'Who Is' with Bigeat.com's details. If you cancel your Bigeat.com service, Bigeat.com will retain ownership of your domain name, and domain ownership transfers can be made to you on request.
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Bigeat.com guarantees that your website will be up and running at least 99.9% of the time during any 30-day period. This guarantee includes network uptime, server uptime, the web server, service uptime and the client admin interface. It does not cover any areas where Bigeat.com has no direct influence, such as backbone-provider failures, fibre-optic main line cuts, DNS or registrar issues with a Subscriber's domain name, routing issues between a Subscriber's location and Bigeat.com's data centre. The uptime guarantee is also not applicable if the service interruption is caused by external issues such as Acts of God, Wars or any other natural or unnatural events that Bigeat.com cannot directly influence. |
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Subscribers of Bigeat.com’s services are prohibited from storing or posting adult content, or links to adult content, through the subscribed service. All material of pornographic nature is considered adult content. Online image galleries whose primary purpose is the public display of fine art or artistic media are not considered to be adult content. |
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Bigeat.com offers high-limit or unlimited amounts of disk space and/or other resources, such as bandwidth transfer, email or FTP accounts. The intention of Bigeat.com is to provide ample resources for Customer convenience so that Customers do not need to worry about exceeding limits.
It is acknowledged by Users of Bigeat.com services that these resource allotments are optimised and dedicated towards serving web documents and personal email / FTP services and is not to be used as offsite storage areas for electronic files or as a provisioning service for third party email or FTP hosts. All downloadable files or files stored on the server must be available for download via a HTML document stored on the Internet in a publicly or privately accessible area and must be directly related to the general nature of the website index. Illegal content such as pirated software, music or other media are strictly prohibited and are not allowed on Bigeat.com servers. If such files are found, your account will be terminated immediately.
It is also acknowledged by Users of Bigeat.com's services that these resources are limited by physical restraints of technology as well as by reasonable limits of a shared resource environment. Users must realise that server technology limits the amount of available resources for use, including but not limited to disk drive space, CPU processing power, memory and access speed. Bigeat.com takes measures to utilise the latest and most economically feasible mass server market technology available to provide services. It is furthermore acknowledged by Users of Bigeat.com's services that all provided services are of a shared-server nature and other Users are sharing the provided space. Customer accounts are placed on a server with up to hundreds of other Users. Bigeat.com, along with many other hosting providers, use this business model in order to offer web-hosting services en masse at inexpensive and affordable rates.
It is acknowledged that any single account is entitled to utilise the server resources, within reason, up to what is allotted or by what is physically available. If resources become scarce, Bigeat.com reserves the right to limit Users of the affected machine to a lower limit to preserve the effectiveness of the service for all Users. If a particular User is in extreme excess of the amount the average Users of the machine have in use (actually used) of their resource allotments, that Customer may be asked to remove content, cut resource usage, or relocate to a dedicated service provider. This policy only applies to websites that are considered to be abusive in respect to service, disk space or resource consumption and where it is evident that the "fair-use" of resources among Customers has been breached, particularly in regard to disk space, bandwidth or CPU processing power utilisation. Additionally, websites that are found to contain either no HTML documents and/or a large number of unlinked files are subject to warning, suspension or cancellation at the sole discretion of Bigeat.com.
If a "fair-use" breach occurs, the determination of which is solely up to Bigeat.com, the Subscriber may have to remove files from or reduce access to their account to an extent determined by Bigeat.com in order to restore full serviceability to other Subscribers affected by the breach. In any case, the Subscriber will be notified of any actions that Bigeat.com may have to take. |
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Bigeat.com takes a zero-tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM through our network and services. Customers of Bigeat.com may not use, or permit others to use, our network to partake in UCE distribution. Customers of Bigeat.com may not host or permit hosting of sites or information that is advertised by UCE from other networks.
Upon notification of an alleged violation of our SPAM policy, Bigeat.com will initiate an immediate investigation. During the investigation, Bigeat.com may restrict Customer access to the network to prevent further violations. Subscriber will thereafter be advised of the situation. If a Subscriber is found to be in violation of this TOS, Bigeat.com may, at its sole discretion, unilaterally restrict, suspend or terminate the violating Customer's account. Furthermore, Bigeat.com reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. Bigeat.com will notify law enforcement officials if the violation is believed to be a criminal offence.
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Bigeat.com strictly prohibits the use of certain scripts such as IRC, Proxy, SSH, Telnet, or any other script that may overwhelm server resources because of the inherent nature of the script itself or by defect in the coding of the script. If a User's script is found to be in violation of this clause, or is found to be overwhelming system resources, the User may be requested to remove the script, or in cases of system resource abuse, it may be removed without prior warning and/or the User's account may be suspended for further review. |
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Establishment of this service is dependent upon receipt of payment of the charges stated by Bigeat.com. Subsequent payments are due on the anniversary date of the year for that year's service |
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| Bigeat.com may temporarily deny or terminate a service upon the failure of the Subscriber to pay the charges when due. Such termination or denial will not relieve the Subscriber of responsibility for the payment of all accrued charges and any collection fees. |
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A Subscriber may cancel his/her account at any time online via his/her account control panel's "Billing Options". If requesting a cancellation, we ask that the Subscriber briefly explains the reasons for doing so, as well as any suggestions on how Bigeat.com could improve its services. The cancellation will take effect immediately, and the Subscriber's account will remain active until the end of the subscription.
Note: if an account is cancelled after the first 30 days (i.e. after the refund period), a refund will not be given. |
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The Subscriber acknowledges that the service provided is of such a nature that the service can be interrupted for many reasons other than the negligence of Bigeat.com and that damages resulting from any interruption of service are impossible to ascertain. Therefore, the Subscriber agrees that Bigeat.com shall not be liable for any damages arising from such causes beyond the direct and exclusive control of Bigeat.com. The Subscriber further acknowledges that Bigeat.com's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by the Subscriber for services during the period damages occur on a pro-rata basis. In no event shall Bigeat.com be liable for any special or consequential damages, loss or injury. |
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In cases of new hosting accounts or additions / modifications to hosted domain names or any other cases that involve the change of nameservers of a domain from other DNS servers to Bigeat.com's DNS servers, there may occasionally be a delay of several days, weeks or longer, depending on the accessibility of control options at the respective registrar of the domain-name registration. It is possible that if the registrar (or the entity having control over the domain registration) is not cooperative, the domain nameservers cannot be changed at all. Owing to the unpredictable nature of the nameserver-change process, no guarantees are made regarding the amount of time a specific change may take. On Customer request, the nameserver change of domain names is undertaken by Bigeat.com on behalf of the accountholder. In such cases, a successful change of nameservers cannot be guaranteed in any way or fashion, as it solely depends on the accessibility of or cooperation by the third party domain name registration's registrar. |
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Use of Bigeat.com's services requires a certain level of knowledge in the use of Internet languages, protocols, and Microsoft Word. This level of knowledge varies depending on the anticipated use and desired content of the Subscriber's website.
The Subscriber is responsible for updating the website to our servers. Bigeat.com does not provide website development, consulting, programming or debugging services, as everything is preset and full detailed documentation is available online.
The Subscriber agrees that he or she has the necessary knowledge to create and maintain their website and agrees that it is not the responsibility of Bigeat.com to provide this knowledge or service. Bigeat.com provides technical support for services only to its Subscribers. We limit our technical support to our area of expertise. The following is our guideline when providing support: Bigeat.com provides support related to the physical functioning of your service-plan features. Bigeat.com does not provide technical support for the Subscriber's customers.
The only way to request technical support is to utilise the technical support Helpdesk options located within the Bigeat.com control panel, by calling our Phone Support or by using our LiveChat facility. If you are able to get online and have other questions, the answers may be in our documentation manual at http://www.bigeat.com/contactus.html
We encourage you to check there first. Lastly, the "Quick Help" option in the control panel you are using may have the answer to your question. Please investigate these resources before contacting tech support. |
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Subscribers or any network Users are prohibited from violating or attempting to violate the security of Bigeat.com's network or any and all components therein. Violations of system or network security may result in civil or criminal liability. Bigeat.com will investigate occurrences that may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting Subscribers who are involved in such violations. These violations include but are not limited to |
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First violation: Any Subscriber that Bigeat.com determines to have violated any element of this TOS shall receive an email warning them of the violation. The Subscriber's service is subject to a temporary suspension at Bigeat.com's discretion pending a Subscriber's agreement in writing to refrain from any further violations.
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Second violation: Subscribers whom Bigeat.com determines to have committed a second violation of any element of this TOS shall be subject to immediate suspension or termination of service without further notice.
NOTE: Bigeat.com reserves the right to drop the section of IP space involved in SPAM or Denial-of-Service complaints if it is clear that the offending activity is causing great harm to parties on the Internet. In particular, if open relays are on the Subscriber's network or your customer's network or if denial of service attacks are originating from your network. In certain rare cases, we may have to do this before attempting to contact the Subscriber. Bigeat.com will contact the Subscriber as soon as it is feasible. |
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Bigeat.com reserves the right to suspend network access to any Subscriber if, in the judgement of Bigeat.com, the Subscriber's account is the source or target of a violation of any of the terms of the TOS or for any other reason that Bigeat.com deems necessary.
If inappropriate activity is detected, all accounts of the Subscriber (their customer database) in question will be deactivated until our further investigation is complete. Prior notification to the Subscriber is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The Subscriber may not be credited for the time the Subscriber's machines were suspended if the Subscriber is found to be at fault. |
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The Subscriber must provide Bigeat.com with real and current contact information at all times. Email address, telephone and fax contacts are used, and in that order of preference.
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Bigeat.com takes no responsibility for any material placed on its network by others. Bigeat.com is not responsible for the content of any other websites linked to. Links to other sites are provided as Internet navigation tools only. Bigeat.com disclaims any responsibility for any inappropriate use and any liability to any person or party for any other person or party's violation of this policy.
- Bigeat.com's Subscribers are not permitted to run IRC servers
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Furthermore, Bigeat.com reserves the right to, but is not obligated to, review the content posted via the service and to refuse or remove any such materials at its sole discretion, without notice at any time.
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The TOS specifically prohibits the use of our service for illegal activities. Therefore, the Subscriber agrees that Bigeat.com may disclose any and all Subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agency that requests such information, provided they possess the proper court-approved warrant, without consent or notification to the Subscriber. |
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Each party (the "Indemnifying Party") hereby indemnifies the other party (the "Indemnified Party"), its officers, directors, employees and agents, and agrees to defend and hold them harmless from and against any and all liability, damage, loss or expense (including reasonable attorney fees) arising from any claim, demand, action or proceeding based upon the alleged breach or untruthfulness of any of the Indemnifying Party's representations or warranties, or incurred in the settlement or avoidance of any such claim, provided, however, that the Indemnified Party shall give prompt notice to the Indemnifying Party of the assertion of any such claims and provided further that the Indemnifying Party shall have the right to select counsel and control the defence thereof, subject to the rights of the Indemnified Party to participate therein. |
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The Subscriber is responsible for keeping a complete and current copy of their website files as a backup on a remote system (i.e. not solely on Bigeat.com servers).
Bigeat.com is NOT RESPONSIBLE for any lost files, information or data. Bigeat.com makes regular internal backups of internal system configurations and databases. These backups are NOT intended for keeping backups of Subscriber websites.
Although Bigeat.com backups may include Subscriber sites and information for disaster recovery purposes, these backups are not to be relied on by the Subscriber. Bigeat.com does not guarantee to possess the most recent copy of a Subscriber's website in its own backups. |
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If Bigeat.com assigns an IP address to a Subscriber for use with their subscription, the right to use that IP address shall belong only to Bigeat.com, and the Subscriber shall have no right to use that IP address except as permitted by Bigeat.com. Bigeat.com shall maintain and control ownership of all IP numbers and addresses that may be assigned to Subscribers by Bigeat.com. Bigeat.com reserves the right to change or remove all such IP numbers and addresses at its sole and absolute discretion, at any time.
The Subscriber agrees that their disk usage shall not exceed the maximum number of megabytes. Bigeat.com will monitor the Subscriber's disk usage. Bigeat.com shall have the right to take corrective action if a Subscriber's disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all services, or termination of this Agreement, and such actions may be taken at Bigeat.com's sole and absolute discretion, at any time deemed necessary by Bigeat.com. If Bigeat.com takes any corrective action under this section, the Subscriber shall be entitled to a pro-rata refund of any fees paid in advance prior to such action. In any case, the Subscriber will be warned of approaching or exceeded resource limits via email by Bigeat.com's automated notification system.
Note: Bigeat.com provides unlimited bandwidth to all Customers/Subscribers.
The Subscriber is prohibited from undertaking the following.
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Accessing data not intended for the Subscriber or logging into a server or account that the Subscriber is not authorised to access.
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Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation.
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Attempting to interfere with service to any Subscriber, host or network, including, without limitations, via means of overloading, "flooding", "mail bombing" or "crashing".
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Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.
- Taking any action in order to obtain services to which the Subscriber is not entitled.
Bigeat.com reserves the full rights to block or stop any single IP or a range of IP to use our websites, only when Bigeat.com web security team detects that there are irregular or unusual usage of the www.bigeat.com and our networked websites.
Please note, that we have a tracker installed throughout the www.bigeat.com and our networked websites. Our dedicated web security team are constantly monitoring our network 24/7. |
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- The Subscriber can upgrade his/her package at any time during the membership period; this is possible through the Subscriber’s client admin online store interface.
- At the point of upgrading the Subscriber will incur additional charges (such as setup charges and differences in package pricing ).
- The Subscriber’s package will be upgraded within 24 –48 hrs, and Bigeat.com will let you know via email.
- Once the Subscriber’s package is upgraded, the new yearly subscription will follow on to the next renewal date.
- The Subscriber can purchase and use any template as and when he/she likes from our entire template database at a separate template price.
- Template payment must be made only once to use that template during the period; the Subscriber may purchase other templates for which he/she has to make a separate payment.
- Multiple templates can be purchased or used during the subscription period.
- All templates are package-driven, and therefore the Subscriber may need to choose according to his/her existing package, or if she/he upgrades his/her package, he/she may need to purchase a separate template that is suitable for the upgradeable package.
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- Bigeat.com provides site search functions FREE through the Customers’ own keywords, and this facility is available to all Bigeat.com’s Subscribers.
- The site search function is available via the client admin interface and can be updated/edited unlimited times at no extra cost.
- For those Customers who want to be found via their site on major search engines ( such as Google, Yahoo ) through keyword searches, they are required to purchase the search engine submission service at a separate price. This is only available to Bigeat.com’s existing Customers.
- Once the search engine submission service is purchased and approved by Bigeat.com, keywords cannot be changed or edited.
- Bigeat.com will send the Customer monthly submission reports, which can be viewed from his/her admin interface.
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| In order to use Bigeat.com restaurant services online, the User needs to become a Member of Bigeat.com, which is provided free of charge subject to verification: |
- All Members are required to provide correct details such as name, address, email, telephone, etc at the time of registration.
- All Members are required to keep their details up-to-date at all times, and it is their responsibility to do so.
- Where necessary, Members must give their credit card details to a restaurant at the time of placing online orders, bookings & reservations, buying gift vouchers, etc, on the restaurant’s request. Note that Bigeat.com will never ask the Member to provide such details on either the Bigeat.com site or the restaurant’s site except for gift vouchers.
- Members must keep their user name and password in a safe place, as this information is required to log into Bigeat.com’s member admin panel.
- Members must safeguard their details, as all activities undertaken and such details are Members' sole responsibility and are neither Bigeat.com's nor its restaurants' responsibility.
- Members must provide their mobile/cell-phone number at the time of placing an online order, booking & reservation, or buying gift vouchers, to verify the existence of such Members.
- Members are allowed to cancel/terminate their membership at any time if they do not have any pending transaction(s) between Bigeat.com and its restaurants.
- However, if there are any pending transactions, it is the Members’ and restaurants’ responsibility to resolve these when there are monitory transactions involved.
- When Members buy gift vouchers from the Bigeat.com site for a chosen restaurant that are not used or redeemed at the restaurant, Bigeat.com will retain the money.
- Gift vouchers purchased are not refundable and must be redeemed according to the Gift Vouchers redemption policy.
- All reviews given online for restaurants are to be shown upon restaurants' approval and therefore Bigeat.com requests that all registered Members be as fair as possible and must not harm a restaurant's reputation in any case.
- Bigeat.com does not take responsibility or have any control over Members’ review on restaurants.
- All Members are fully screened before they enter into the Bigeat.com database, and if there are any offensive review(s) made for restaurants, the relevant Member’s information may be passed onto the relevant restaurant or any judicial authority on their request.
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- Members will purchase gift vouchers directly from a restaurant’s website via Bigeat.com’s website, and payment will be made directly to restaurants.
- Each gift voucher has a validity period that will be set by the restaurants and displayed on the gift voucher.
- If a gift voucher is expired, it the restaurant’s discretion whether to honour it.
- A gift voucher does not have any cash value.
- Each gift voucher can only be used once at the restaurant it was purchased for.
- There is a small activation charge that must be paid by restaurants, and every time Bigeat.com processes a gift voucher, a restaurant needs a GVPU (Gift Voucher Processing Unit), which will be purchased in advance. For more information, please visit http://www.bigeat.com/restaurateurs/howitworks.html and select the Gift Voucher tab.
- Once a gift voucher is purchased, Bigeat.com has no responsibility to deal with any payment dispute/query. This MUST be dealt with between Members and restaurants.
- All gift voucher history will be available in both the Members and restaurants admin area together with PayPal payment reference details, and invoices will be also be generated.
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| If you have any query/question with regard to these terms and conditions, please contact us via email at service@bigeat.com |
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Copyright © 2004 - 2007 by Bigeat Ltd. All rights reserved. Bigeat is a trademark of Bigeat Ltd. |
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